FAQ
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change username email change email username faq can't log in credentials are invalid how do I change username I don't know my username Account Settings: How do I change a username or email?
Yes, a username or an email can be changed on the account BUT it has to be done by someone that has Security Admin permissions. If you do not see the options listed below, please contact an Admin at your com...
Megan Macaulay -
super admin superadmin administrator faq Account Settings: How Do I Change My Account's Super Admin User?
To change your LMN account's Super Administrator User, we will need documentation sent to us in writing to process the change. This document is required for security purposes. Please send the following to s...
Jason Drews -
billing subscription credit card faq change credit card update credit card failed payment Account Settings: How do I change my Credit Card on file?
You can change your credit card, or your billing information through the LMN self-service portal. Just follow these simple steps: From LMN Estimating select the Settings button (gear icon) Tap the Subscrip...
LMN Admin -
delete delete user user faq how do I delete a user Account Settings: How do I delete a user?
The Super Administrator or an Administrator that has the security permissions to change account information are the only people that have the ability to delete a user. Log in to LMN Click on Settings Under...
Megan Macaulay -
work breakdown faq Budget: Can I add different Work Breakdown Areas?
We often get asked if it's possible to add your own Work Breakdown divisions in the Budget Info section. These 4 Work Breakdown areas are used for determining industry averages by giving you information on ...
Kristen Kiely -
budget copy faq copy budget Budget: Can I copy my budget?
Copying a budget is the easiest way to create your 2nd, 3rd, and subsequent budgets. You've already entered all your labor, equipment, overhead, etc. All you need to do is edit the numbers to build new fo...
Kristen Kiely -
multiple budgets faq Budget: Can I Create More Than one Company Budget?
Yes, you can create any number of budgets. Companies create different budgets for a number of different purposes: Division-specific budgeting for accurate pricing A budget with aggressive sales goals for o...
LMN Admin -
hide budget security permissions budget permissions faq Budget: Can I hide my budget other employees?
Yes, for sure. You can give access to the budget to specific individuals, or you can keep it private. Users can have any one of the following access rights: Access to all budgets or estimates Access to onl...
LMN Admin -
equipment budget fuel repairs faq forecast fuel forecast repairs Budget: Can I Include All My Fuel and Repair In My Equipment Budget?
Almost definitely not. Although most of your fuel/repairs can be recovered when you estimate jobs (the hourly/daily rates the LMN calculates for your equipment include fuel/repair/insurance/etc) you almost ...
Adam Wilson -
equipment overhead faq Budget: Does equipment I have at the yard and trucks like the owner's truck or sales vehicles go in the equipment budget?
No, these types of equipment go the overhead budget. The reason: you wouldn't include these pieces of equipment in an estimate. Because you're not estimating this equipment, it's not getting recovered di...
LMN Admin -
sales forecast faq sales goal Budget: How detailed should I break down my sales goals?
Many companies like to break down their sales budget by setting smaller sales goals for each division. Something like: Installation Sales $400,000 $500,000 Maintenance Sales $250,000 $280,000 Turf Ca...
LMN Admin -
budget archive delete budget faq archive budget Budget: How do I archive a budget?
Archiving a budget is simple, once you've got your ducks in a row. Archived budgets will still exist (you're still going to want them around in case you review old estimates) but new estimates will use your...
Kristen Kiely -
labor burden burden faq Budget: How do I calculate my field labor burden %?
Field labor burden refers to the cost of payroll expenses over and above the employee's raw wages. Typically, labor burden would include: Payroll taxes (employer's contributions only) Workers compensation ...
LMN Admin -
unbillable faq Budget: How do I calculate Unbillable %?
Start with your unbillable %. You need to estimate how many payroll hours are not recovered via job estimates. These are likely payroll hours spent: Loading/unloading/driving (if you don't include that ti...
LMN Admin -
delete budget deleting a budget default budget faq Budget: How do I Delete my Default Budget?
Budgets can be deleted, however, a new budget has to first be activated and set as default. Click Edit on the other active Budget. Click the Mark as Default button. Select as Default for both Standard and S...
Jason Drews -
sales sales budget forecast snow faq snow revenue Budget: How do I forecast snow revenue?
If you manage snow + ice, you know how difficult - or impossible - forecasting snow and ice revenue can be. And embrace it! It is impossible. If you did know exactly how much it would snow, you'd be makin...
LMN Admin -
overhead overhead budget overhead expenses overhead costs faq Budget: How do I know if a cost should be in my Overhead Budget?
If you don't include this type of expense when you're estimating, it should be in your overhead budget. There are only 2 ways to recover an expense in your estimates. It's built into the cost of a line item...
LMN Admin -
overhead recovery mors sors flh dors multiple overhead recovery overhead markups faq Budget: How does LMN's Overhead Recovery work?
LMN's budgeting tool uses your company's to create an overhead recovery system customized to your company's costs and sales. LMN can also be used with several different overhead recovery methods common in th...
LMN Admin -
budget union unionized fair wage faq Budget: How Should I Budget If We Do A Mix of Union/Non-Union Work?
When setting up your Labor Budget with a mix of unionized and non-unionized field staff, you would need to make your best effort to forecast how much unionized and non-unionized work you will produce. If y...
Steve Kovacs -
overhead recovery mors labor markup faq doesn't equal 100% Budget: How The Labor Markup is Calculated When Using MORS
The Multiple Overhead Recovery System (MORS) will automatically calculate how much of your Overhead will be recovered from Labor, based on the percentages you set to recover from Equipment, Materials and Sub...
Steve Kovacs -
owned equipment equipment payments faq Budget: If I own my equipment and have no payments, do I still need to include it in my budget?
Absolutely. One of the biggest mistakes contractors make is not charging for equipment they own. Once equipment no longer has any payments, it doesn't show up as a 'cost' anymore on the books. When it stop...
LMN Admin -
subcontractor temp labor temporary help seasonal help field labor faq Budget: Is temporary or temp labor field labor or a subcontactor?
Temporary (temp) labor should be considered labor and not a subcontractor. The reason is the markup. Temp labor is priced like labor... you might pay staff $15/hr for their labor, but you'd charge them to ...
LMN Admin -
equipment overhead overhead equipment faq Budget: My accountant puts my equipment in overhead. Should I put it there or in overhead?
There are some cases where it makes sense to treat your equipment like overhead, but it only really makes sense in a select few situations. For most landscape contractors you'll have some equipment in overhe...
LMN Admin -
net profit estimate profit default profit default profit margin margin adjustment buffer faq Budget: My Estimates Are Coming Out With the Wrong Profit Margin. How do I fix?
When estimates come out with a different profit margin than you'd like, it's because your budget is setup with a profit margin that's something different than you'd like. If your budget it set to a profit m...
LMN Admin -
net profit profit margin profit improve faq Budget: My profit margin is lower than I'd like. How can I fix this?
It's VERY important to start from a profitable budget. If your company doesn't have a good plan to turn a profit, how can you expect it to make a profit accidentally? There are only 4 real methods to improv...
Kristen Kiely -
disposal waste faq Budget: Should Disposal Fees Go In My Material Budget?
Typically, yes.. but disposal fees often belong in both your material budget and your overhead budget. Remember ...anything you include in your estimates belongs in your Cost Of Goods Sold (or Job Cost) bud...
LMN Admin -
material budget material accounts material categories faq Budget: We track lots of material expense accounts in accounting. Should I setup my budget the same way?
In almost every case, entering/forecasting lots of different material expense accounts just makes the process more time consuming and more complicated with no benefit. If you want to enter material expense b...
LMN Admin -
revenue per hour revenue per man hour faq Budget: What does the Revenue Per Hour section mean?
Lots of companies make the mistake of looking at that section and asking "Is that what I'm supposed to charge per hour for my work?" Definitely not. When we talk about the Revenue Per Hour on a job, it inc...
LMN Admin -
field labor budget overhead overhead budget field faq Budget: What If An Employee Works Both in Field and in Overhead?
This is a fairly simple situation, once you decide how you're going to split their time. You're going to enter the employee in both budgets, but the important part of this problem is deciding how many hours...
LMN Admin -
sales sales budget forecast faq forecasting Budget: What if I don't know what my sales will be?
Forecasting your sales goals is a bit of an 'educated guess'. No one knows exactly what their sales are going to be.. but the more experience you have - the better you get at guessing. If you're just starti...
Kristen Kiely