Cardconnect ACH ACH Payments Debit payments Payments payment processing Application Status and Next Steps

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After you have submitted your application to CardConnect, you will be contacted directly via telephone with your application's status.

Reasons Applications might be Declined

There are a couple of situations where an application might be declined. All declined applications will be communicated via email and telephone and will include reasoning behind decline.

  • Credit check failing
  • Legal/ owner/ banking information not verifying
  • Abnormal processing thresholds for that vertical

Approved Application - Next Steps

After an application has been approved, you will receive the following communication:

  • An enrollment email with a message of the application approval
  • Contact (email/telephone) from a CardConnect Activation Specialist to set aside time to go through setup

Activation of Account

After an application has been accepted, you will be contacted by a CardConnect Activation specialist via telephone.

CardConnect will provide the following to complete their setup

  • Installation Guide
  • Option to order Point of Sale devices for actual in-field/office card swiping
  • Access to CardPointe

ACH Payments

If you're located in the US, you can also accept ACH payments! If you're interested in turning on ACH payments for your customers please follow these steps:

  • Send an email to signup@cardconnect.com
  • In the email include you're part of the LMN partnership, your MID (Merchant ID number) and that you would like to add ACH to your account.

Someone from CardConnect will be in touch shortly after receiving the email to help you complete your request.

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