Why Aren't My Jobs Appearing as Complete On My Calendar?

On the Calendar and Whiteboard view within LMN Time, you can keep track of whether your Visits have been touched or completed throughout the day by seeing checkmarks next to their name.

If you notice that your foremen are clocking in and out of Jobs, but the Completed 'checkmarks' are not appearing on your Calendar or Whiteboard, there are a couple of things to double check to ensure this feature is being utilized correctly.

ENSURE JOB IS SCHEDULED ON "RECURRING" WORK CALENDARS

The feature to mark a Job as "Complete" on the LMN Time app by Foremen will only appear if this Job has been scheduled on a Recurring Work Calendar.

If this job has been scheduled to a Non-recurring Work Calendar, the app will not prompt them to mark the job as complete. Delete the Job from the Non-recurring Work Calendar and re-schedule to a recurring one.

ENSURE FOREMEN ARE MARKING THE SERVICE OFF ON THE APP

Your foremen must checkmark the Service assigned to that visit in order to mark the visit as COMPLETE.

If your foremen are skipping / missing the top checkmark, this will not mark the Job as Complete.

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