Could not find accounting settings information InitializeDatabaseInformation ERROR: InitializeDatabaseInformation: Could not find accounting settings information for account xxxx

If you are exporting data to QuickBooks Online and get the following type of error log please go to your LMN Home menu, then go to QuickBooks > Setup. You should see blank drop down menus. This is what is causing this error. If you make sure those options are selected and not blank, the QuickBooks Online sync will not give you this error. 

**INVOICE PUBLISH LOG**
[info Jun 14, 2018 6:11:57PM -05:00] **Beginning Publish Operation**
[ERROR] InitializeDatabaseInformation: Could not find accounting settings information for account xxxx
[info Jun 14, 2018 6:11:58PM -05:00] **Publish did not Succeed.**
**END INVOICE PUBLISH LOG**

If this does not solve your QuickBooks connection issue please use live chat or call 888-347-9864.

 

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