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LMN Time app not showing information correctly

If you are experiencing any technical issues with information not appearing correctly on the LMN Time app on your smartphone (for example, a Job or a Task was edited, but the changes do not appear on the app), please follow the troubleshooting steps below:

REFRESH THE APP

The app automatically Refreshes at set intervals, but to force an immediate Refresh in order to update any edits/changes, follow the steps below:

  • Access the  Menu button.
  • From the pull-out menu on the right-hand side, press Refresh.
  • Any changes on the back-end will populate in the app.

UNINSTALL/RE-INSTALL THE APP

If the Refresh on the app has not resolved your issue, another solution would be to uninstall and re-install the app. This will clear the app's cache memory and pull up the most current data upon login.

For Apple devices:

  • From Home screen: tap & hold the LMN Time app icon until it starts to shake/wiggle. Tap the X on the top-left corner.
  • From Settings: General > Usage > You may have to tap "Show All apps" > Find the LMN Time app and tap it > On the app information screen, tap "Delete app".

For Android devices:

  • From Home screen: tap & hold the LMN Time app icon > drag it to the top of your screen to the Uninstall bar.
  • From Settings: General > Apps (or Applications) >  Find the LMN Time app and tap it > On the app information screen, tap "Uninstall".
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