**Please do not solve your cancellation ticket from this article so we can avoid any disruption to the process.**
You're free to cancel LMN at any time. There are no term contracts that you're locked into.
To cancel your account please send us an email to firstname.lastname@example.org from the Main/Primary Contact of the account. For your security, we cannot process cancellations over the phone, a request in writing must be received from the primary email address (super-admin) on the account.
Once received, one of our Client Success Advisors will reach out to confirm the cancellation via phone and then process the cancellation.
If you are unsure who the Main Contact is for your account, please contact email@example.com.