LMN's CRM leads have a Communication History section for tracking communication history between your company and your contacts/leads. Here you can enter notes, phone conversations or email transcripts to document what was said between your company and your client.
But this update takes it a step further by giving you the ability to automatically insert your SENT emails to your client into the communication history.
If you want to keep a record of an email in LMN's CRM, all you need to do is CC: or BCC: firstname.lastname@example.org and LMN will automatically insert the text of the email into the lead's Communication History section.
It doesn't get easier than that!
*Please note you need to be using the e-mail assigned to your LMN account for this to work.