SUMMARY Import failed with the following message: A service item or tax code referenced by this estimate no longer exists in Quickbooks.

Problem… your sales taxes are set to OFF in Quickbooks, but the estimates are trying to export Sales Taxes.



  • Confirm that you've turned off sales taxes in Quickbooks.  (in QB, you can check EDIT | PREFERENCES | SALES TAX | COMPANY PREFERENCES – and the setting is on that screen)
  • Turn OFF Sales Taxes in the LMN QB Sync application. Go to OPTION #3 (Choose Your Import Settings) and turn sales taxes OFF
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