Follow

Not Receiving Email Notifications

There are a couple of scenarios where you wouldn't get an email notification if a Lead is created and assigned to you, or when a todo is assigned to you or is changed.

  1. You will not get email notifications if you create a ToDo and assign it to yourself. In this scenario the system assumes because you created it, you don't need an email as well.
  2. Your email is not properly set up in your Account settings in LMN. Go to Account -> Setup Users -> Click on your user and make sure the email address is valid.
  3. Ensure your Notifications are checked off for the user you're assigning to. Please note that each user needs to set their own email notification preferences.

If you're still not receiving email notifications after checking the above, please reach out to support@golmn.com for additional help.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk